Ammons Dental by Design James Island

Kelsey Phillips

2 months ago

I worked in dental/ dental software for years early on in my career so I am VERY picky and hesitant when it comes to new providers. I was nervous coming in that I would be over prescribed treatment and upsold on things I did not truly need. That could not have been further from the truth. My hygienist was kind, understanding, and helped me update my routine. She was patient, understanding and relatable. I got bad news from Dr. Mckenna: potentially need a root canal or crown but we were going to try a filling first. The day of my appointment Kelsey at the front desk was very kind, understanding, and helpful navigating the financials. She looked out for me and helped me play the insurance balancing act. The dental assistant (whose name i unfortunately did not get) was great. She was kind, explained everything clearly, and was great at helping calm my pre-procedure nerves. Dr. McKenna is a rockstar. and I don't say that lightly. I have met and worked with hundreds of dentists over the years, and she is hands down one of the best I have had the pleasure of meeting. She is super relatable, down to earth, and just instantly makes you feel comfortable. We were able to just do a filling thankfully, and the conservative approach saved me from spending thousands of dollars I did not have. Tears filled my eyes leaving the appointment because I was just so grateful for the experience over all. I will always recommend this office, if you are looking for somewhere to go this is your sign!

headstill

3 months ago

Went to said location, (there are many) to get my dental needs discussed and performed. I was expecting the full assessment but was told I needed to see the “Owner” who was not at this location. They said I had to go to another location at another time to get “assessed”. In the “process” they charged my insurance account even though they clearly told me that no insurance will be needed. As a whole experience, Ammon Dental was not prepared or organized in there practice. The receptionist at both locations were not professional and did not act confident in their work. When I went to see the owner it was clear his main concerns are volume of patients not individual care. He was definitely not prepared to see me. In my past experience and with that type of performance , comes a lot of mistakes. Too many red flags at this Dentist practice to feel confident that they would do the right job (implants). I asked for my insurance refund and they have been slow playing to refund me if they ever will? Now I have to get my insurance involved to reverse the charges… complete waste of a few people’s time that could have all been avoided with proper attention from a qualified staff. I cannot recommend Ammons for dental work.

Stephanie Easterling

4 months ago

I love Ammons! When I first started going there, I had severe dental anxiety. I’ve been putting it off for so long because I just didn’t want to deal with it. When I could no longer put it off I found Ammons and I’m so glad I did. They treat me with kindness and really know what they’re doing. I love them so much that I switched my kids to their office as well. Now my kids love it just as much as I do!