Aspen Dental - Ankeny
Ankeny, IA
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About the Practice
Aspen Dental provides comprehensive dental care including general dentistry, dentures, and dental implants.
Patient Reviews
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No one likes the dentist. Dr Steven has been great so far. Im sitting here waiting for my teeth to be removed and he has been both compassionate to my plight and light on my wallet. I had previously gone to summer.... in ames. They charged me 300 for a xray my ins should have paid. Here I got the same xray plus full mouth and consult and treatment plan and 3 teeth out for about 30 bucks more. Ames left me hurting and had no compassion. I can pay it is what it is but come on they took xrays said looks too complicated and kicked me out full price. Aspen has been great they make their prosthesis in house its just a awesome place. They also work comphensivly with pt for tmd if thats a issue for you. Just great care from knowledgeable staff with the compassion such anxiety heavy places require. I appreciate the service and look forward to a long relationship. Will update as tx progresses. Its gona be a wild ride Update. The extractions were awesome. The pain was minimal while there and substantial at home. They gave me 800mg advil lol why bother. For wisdom teeth ok.. anyways they have been great im back for visit 3 of fixing thing other dentist screwed up. Dr yuan is great the hygienist is funny and very good at her job. Ive never been so well numbed.. pricing may be questionable but they actually charged me less than I thought the last 2 times just dont break it down. Well. Here is the thing you got me out of miserable pain who cares the cost. I cant put a price on this pain ending. I appreciate everything 5 stars because thats the max but seriously 10 stars for ending my tooth ache it was a ringer. Looking forward to these implants looking. Great and giving me back my confidence. Mable the technician went to great care to alleviate my anxiety. She is the best.
I was hoping for a better experience at the Ankeny office but nope same problems. As the merlhay location.They assure you things they can't deliver. The worst pain I've ever felt in my life all because. They care about getting people in and out fast to get the money. More then they care about making sure the patient is treated rite and leaves in good health and standings.The whole reason I was there was because the dentist at the merlhay Aspen messed my tooth up so bad it had to be extracted. Ankeny promised a quick clean extraction said the guy was the best after I warned them I have long roots and probably should be done a different way. Of course they didn't listen and he struggled bad with extraction ripped the inside of my jaw literally had to hammered the tooth out smashed one side of my gums really bad and made excuses why it didn't go well. Didn't clean the extraction site thoroughly afterwards no pain meds and then didn't send in my antibiotic prescription or tell me I was supposed to have one until of course it got infected. Which I had to go to an emergency dentist to find that out because I went to Aspen yesterday and the dentist acted like it wasn't and said everything looked ok and then proceeded to ask if I was taking the antibiotics they never gave me or had sent to the pharmacy. Bad experience life threatening experience both times I went through Aspen. The good reviews you see are dentures. And cleaning easy stuff. When it comes to root canals or extraction. They are the worst by far. Never would recommend getting anything remotely difficult done at either of these aspens and they both have the same owner don't waste your time. And save your self a literal headache
I was so pleasantly impressed from initial contact to the end of my appointment! I was greeted promptly and more importantly with kindness. It only got better. My tech Mabel , listened to all my concerns, stepped in and handled the problems, along with the front office. Shout out to them!! My dentist was professional, really studied my situation to make a knowledgeable game plan. That I understand. I wasn't coerced, pushed, or belittled. This was a world's apart from a previous experience at a different clinic. I whole heartedly recommend Aspen dental of Ankeny!!
Deepa is truly amazing. She is kind and makes sure you are comfortable and not in any pain. I would not go anywhere else or want anyone else. Ask for her as your hygienist. Truly 10 stars!!!!
A couple years ago I had a to do a crown for a broken tooth. When I came in for the final fitting, I sat in the room for over an hour and a half. I was finally attended to after raising concerns. I only returned for reg cleanings due to convenience of not finding a new place...however, they have now started rescheduling my cleanings every time, and finally left after a reschedule (over a month later) was asked to be rescheduled again (additional 2 months).
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