Aspen Dental - Brooklyn Center
Brooklyn Center, MN
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About the Practice
Aspen Dental provides comprehensive dental care including general dentistry, dentures, and dental implants.
Patient Reviews
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I had such a wonderful experience at Aspen Dental! From the moment I walked in, everyone was welcoming and professional. A special thank you to Sura, the office manager — she was absolutely amazing. She guided me through my financing options step by step and made everything so simple and easy to understand. I was nervous about the financial side of things, but she took the time to explain everything clearly and answered all my questions with patience and kindness. It’s rare to find someone who truly cares about making patients feel comfortable, and Sura definitely goes above and beyond. I’m so grateful for her help and highly recommend this office to anyone looking for great service and compassionate care!
I truly love Aspen Dental right here in my community of Brooklyn Ctr. The staff and all. Very professional. The assistant taken my X-rays was so kind and patient with me. I have a little walking imbalance. She took her time walking with me. She explained every detail of the texting. Then another dental assistant went over all of the results from the testing. Giving me the best options she recommended. Even the affordable package she made sure to not make me feel bad regarding what I could afford. So sensitive in not offending me. Last was I believe Sura Flaija (Operation MGR)helped me after I discovered my insurance will not cover the planned treatments I needed. I'm a retired senior who has ALWAYS had coverage. This was hard breaking and embracing. I left with tears but encouraged after the kind words and help to even cover the bill I had after this dentist appointment. In which my insurance company said I was covered. Five stars and highly recommend anyone to choose Aspen Dental.
This is only based of my experience at the Brooklyn Center location. Multiple red flags. They charge you up front and multiple times I received a bill about a year later. I disputed them, I was once asked if I still had the receipt from over a year ago. I didn't, they argued a bit and blamed it on a system upgrade and lost history and other excuses like system errors. I was told I had 2 small cavities about 2 years ago and still haven't seen anything or had any issues. The last straw was my last appointment. They told me the appointment was going to be around $250, I asked if I could pay half up front. After the lady checked with the manager they said it's actually $350 because they forgot to charge for the x-ray. I said cancel my appointment, something just didn't feel right, they asked if I wanted to reschedule,I declined. I called my insurance to check on the cost of the periodontal cleaning and the x-ray. Insurance said I shouldn't be charged for the x-ray because it was covered. Insurance did a 3 way call with Aspen Dental and me and toldthemthe x-raywas covered. The lady at AD said well I didn't deal with you, I will have my manager call you back. I never received a call back. I will say the hygienists are great.
I made the right decision by visiting Aspen Dental in Brooklyn Center, Minnesota. The dentist performed my X-rays and thoroughly explained my tooth health. They were clear about what I needed to do to regain my confidence. After the X-ray, I was informed that some work needed to be done on my teeth. From that moment, I knew it was something I wanted to pursue. The entire process was explained to me in detail. On the financing side, Sura Flaija in the financing department was incredibly helpful. She walked me through the process, and I must admit, the cost for the entire procedure is reasonable compared to other dentists I've visited in the past. I highly recommend anyone interested in improving their dental health to visit Aspen Dental in Brooklyn Center, Minnesota. Tell them Matthew George recommended you.
I had an amazing experience today at the clinic. I did X-rays and a full CBCT scan, and Dr. Hassan gave me one of the most detailed and honest assessments I’ve ever received. From the moment I walked in, the level of respect and professionalism was outstanding. Dr. Hassan is extremely knowledgeable, patient, and genuinely cares about explaining every detail clearly. The staff were super friendly, welcoming, and very organized. The service was fast, the place is spotless clean, and the whole experience was smooth and comfortable from start to finish. Honestly, this is one of the best dental clinics I’ve ever visited. Highly recommended to anyone looking for real quality, great care, and a professional team that actually knows what they’re doing. Thank you to Dr. Hassan and the entire team!
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