Aspen Dental - Topeka
Topeka, KS
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About the Practice
Aspen Dental provides comprehensive dental care including general dentistry, dentures, and dental implants.
Patient Reviews
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I had a cracked tooth pulled last June. I was told I needed an implant and a crown and that the crown would be paid for if I waited until after the first of the year. I had several appointments in January and February. On the day I was to get the implant, I was told there was an additional charge of over $1900, and that I would have to pay it before I received the implant. I walked out. A couple hours later, I received a call from Aspen Dental. I was told the charge would be written off, and that no additional charge would be put on Care Credit. Two days later, I received a call telling me my implant was in. I went at my appointment time. A clerk came out to talk to me about 20 minutes later, telling me I still owed money because I had two crowns done by Aspen Dental. I said, no, I had my tooth pulled. I was originally scheduled to have a root canal and a crown, but had my tooth pulled because it was cracked. I explained that the first crown was done 21 years ago in Emporia, KS. My explanation fell on deaf ears. She gave me a run around about Aspen Dental having to code the second crown a certain way so insurance would pay for it. I now have an additional charge on my Care Credit, and I am not happy. I am not happy that I was talked into something I can't afford. I am not happy that I was charged for two crowns when I didn't have two crowns done. Why wasn't my chart checked? Shouldn't the services I had done be noted in my chart? I wish I had left after being told my tooth was cracked. I wish I had gone elsewhere. I regret ever walking into Aspen Dental. The management was supposed to follow up with me. They haven't, of the course. Aspen Dental is the worst.
I had heard many good things about Aspen Dental, and a recent appointment confirmed. From the time I consulted for a plan (medically as well as financially) to move forward with my dental care, I received excellent care. I had questions the day after the procedure, and the staff was able to put my mind at ease. If anyone is looking to either change dental practices or on the hunt for a new practice, I would encourage looking to Aspen Dental.
I thought staff were polite but yes they rush in to X-ray then consult then doctor then they test your teeth and say you need deep cleaning then you go to a desk where they tell you a cost of all of it I have insurance I asked repeatedly is this my total amount and is all this covered under my insurance other then the 374.00 and I even waited 1 day to come back to get tooth pulled and first deep cleaning and a week later for second cleaning for their office to make sure I only would pay the 3 hundred some for everything they say yea yea your good 3 weeks later I get a bill for 209.00 more dollars I'm sorry but 689.00 for one tooth pulled and 2 15 minutes cleaning isn't worth that. I called my dental insurance and they said they were told it wouldn't be covered the teeth cleaning because it wasn't necessary so I'm sorry but that's a cash grab scam so no I won't be back and no I won't recommend this place for anyone
I haven't been to a dentist in many years and only went today because of tooth pain. The staff is really friendly and helpful. I knew my teeth were in bad shape but the hygienist and dentist gave me great hope that I can have a great smile sooner than later. Also the office manager helped me to understand the financial situation it would take and made me feel more comfortable with it. I happy to say I found a great dentist that I can look forward to going to.
I went in due to severe dental pain. I thought a crown had cracked. After xrays and a thorough examination it was revealed my crown was intact. I was told I have been grinding my teeth at night and need a dental guard. Also, two small cavities. I was given options to decide what I wanted to do. Also, up-front pricing. I went in on a Tuesday and went back Thursday for the work I decided upon. Everyone was very friendly and pleasant and informative. The dental hygienist did an excellent job cleaning my teeth.The Dr was excellent and very comforting. Overall a excellent experience.
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