Bayshore Dental Studio
Tampa, FL
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About the Practice
Bayshore Dental Studio provides dental implant solutions, including All-on-4 and full-arch treatment.
Patient Reviews
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I do not typically write 1-star reviews for small businesses, as I always hope that any issue we encounter is simply a one-off situation. However, we have experienced multiple recurring problems with Bayshore Lab that we feel are important to share. We have had several cases involving partials that did not fit properly, even after following all warranty requirements, including completing the teeth try-in phase. When we asked about the possibility of lab-related factors—such as printing distortion—our concerns were quickly dismissed. When a technician suggested that the issue might be with our scan, we explained respectfully that we rely on the lab’s expertise to identify such issues and request a rescan if needed. Clear, proactive communication is essential, and being charged multiple times for the same stage without proper guidance places unnecessary strain on practices trying to maintain a high standard of care. When we asked why a case would not be remade under warranty if the product did not fit—despite us following all required steps—we were told by a representative, “We are a business. We would lose money to remake cases for free.” As a small business ourselves, we understand the importance of financial sustainability. However, we routinely remake cases when something is not up to our standards because our priority is patient care. Ensuring patients leave happy, comfortable, and well cared for is core to our values, so hearing this response was disappointing. We have also had issues with the fragility of their try-in materials, which often break down before evaluation, and with metal frameworks that do not fit despite our providing accurate, high-quality scans. Communication has been another challenge. We were told that a case would be reviewed and that we would receive an update by November 12. After multiple follow-up calls, we did not receive a response until November 18. This left both our patient and our office waiting unnecessarily and placed us in a difficult position. We truly value partnerships with labs that take pride in their craftsmanship, communicate clearly, and stand behind their products. Unfortunately, our experience did not reflect these qualities, and for that reason, we will no longer be sending cases to this lab.
Starts off well (a trick using their better techs) and then they switch you to an entry level tech. Quality/fit goes from good to absolutely terrible. Tear your hair out terrible. I have a 475 dollar credit, which will NEVER be used. Why not? because it is worth nothing. Avoid this lab. Simple things like implant crown contacts are done hopelessly wrong. Crown contacts on your own models should be tight enough to floss, but not so tight as to break floss. The model should match the patient, thus having a properly fitting crown. If you cannot floss the case on the model, why are you sending me the case? It is a joke. Avoid like the plague.
I've been having trouble with Glidewell, Roe, and a local lab for the past six months. I thought maybe I was doing something wrong. I went through all of my processes and fixed anything I could find that was off. It turns out that I was doing things right (I should be after 18 years) and the labs were doing something different. I got a ten unit case from Bayshore today that was horrible from another lab and every unit seated perfectly on the first try. Good work!
Absolute worst 3rd vendor lab. Don't waste your time or money. They will always give push back to not give a refund when patients are dissatisfied with their poor quality of work.
Amazing lab, delivery of cases way before requested date. Insanely good communication between picking up the phones and follow up cases. Shoutout to Moses the tech and Elena front desk.
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