Centrasota Oral Surgeons
Alexandria, MN
2633 Jefferson Street #602, Alexandria, MN 56308
About the Practice
Centrasota Oral Surgeons provides dental implant solutions, including All-on-4 and full-arch treatment.
Patient Reviews
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I hope the doctors and nurses performing surgery have better customer service than their front desk. I called yesterday and I felt like once receptionist found out the appointment I was trying to make was for someone with MA, she didn't seem to have the time of day to answer my questions. She talked to me like I was extremely unintelligent, her responses made it seem like the necessary procedures were extremely out of reach and I was asking the world. We need wisdom teeth pulled along with all other teeth pulled - I have to assume that's a fairly routine procedure in the office. She made me feel like I shouldn't even bother because there are too many hoops to jump through and it takes a very long time. Regardless of the steps it takes, referrals, prior authorizations, etc., this procedure is necessary for this patient. Our dentist in Alex (Dental Health Associates) is incredible and has NEVER made me feel like I was asking stupid questions or that I was wasting their time. I'll remember the way she handled our phone conversation and hope to see an improvement moving forward. I've worked in customer service my entire life and it would've been appreciated if she would've just said, "Before we can make an appointment to see this patient, there are a few steps to take. First,....next,.... then,.... It does take awhile to get everything in order but once we do we'll get the patient all taken care of. If you have any more questions, feel free to give me a call! I'll help the best I can!" They are local and so are we so I'm going to move forward with them, but I hope they can improve their responses to potential customers in the future.
The staff was wonderful from my first office call through surgery recovery. They were so kind and patient. I had many questions. It was the best experience I could have asked for.
I was so nervous to get my wisdom teeth removed. The moment I stepped in, everyone was so nice! My healing was so easy and that was the part I was so nervous for... So 10 out of 10 for Dr. Michael Schiff because I 100% believe how your recovery goes has alot to do with your surgeon!
Just leaving Centrasota Oral Surgeons Care in Alexandria, Mn. Jefferson St I believe. Very great. I was very nervous before coming here, they made me feel at ease. I felt very comfortable. I had my wisdom teeth removed, this place is amazing. I was talking to one of the friendly workers here, then all of a sudden I'm awake in a recovery room. I'd highly recommend Centrasota in Alexandria. I've been afraid of dentists for decades, I'd gladly come back here for all dental needs. Amazing service, comfortability and work.
I absolutely loved this place as the place to get my dental surgery done! Very caring and knowledgeable staff, whose willing to work with you and make sure you get taken care of as best you possibly can! Had no complications and healing time was fast. Was in and out in an hour, with no problems after the surgery, and no pain healing at all! I always recommend this place to everyone and will keep on doing the so!
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