Create a Smile Dentistry - Dr. Ken Moore
Bloomington, IN
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About the Practice
Create A Smile Dentistry - Dr. Ken Moore provides dental implant solutions, including All-on-4 and full-arch treatment.
Patient Reviews
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New patient here! Let me tell you. Doctor Moore and his staff, was very welcoming and professional. Very clean office. As the hygienist was setting up for my teeth cleaning. I was asked if I wanted fluoride and gave me the price before she started. Which was great. No surprise bill at the end! They break everything down before hand. You're not pressured to do anything! Was educated on different options I could do! Was so happy to find doctor Moore and his staff!
Very good experience! Dr. Moore and staff are friendly and competent and they worked me in on a busy day and did a same day, painless replacement of a broken crown! Highly recommend this dental practice. Thank you Create-A-Smile!
If I could leave zero stars I would!! I don’t understand how all the other reviews are so different from mine unless they are AI bots… This dentist may be excellent, (or so I was told…..) however the office staff, especially the office manager are extremely incompetent at their jobs. I called in to set up appointments for my 8yr old son, my wife and myself. I told them what insurance I/we have and they said YES we accept that. Once my wife took off work and got there she was told they don’t accept HIP Anthem for anyone over 17. Once again I mentioned our insurances and was told they were accepted!! Come to find out they don’t accept Anthem at all!!!! So when I called 45 minutes before my appointment today (11/21/25) just to check again since my wife reminded me before I took off work, I was met with the same response that they don’t accept HIP care source for anyone over 17…. Like why tell me you take it if you don’t??? There’s even more incompetent behavior going on at this dentist office, Like extremely rude and unprofessional attitudes, snobby and snootiness towards patients that pay your bills.!!! I just feel like the boss (Ken Moore) needs to see and read this so he knows what’s going on in his office. Again I truly hope Ken Moore reads this and not some other office personnel who responds with a statement sticking up for their behavior. Very unimpressed with their attitudes towards patients and overall incompetence. All around very poor office personnel. Stay away if you can!!!!!
Dental hygienist hit gums with hook several times without apologizing. Doctor Moore didn’t discuss with me any of the work needed to be done with my teeth with me. I found out I had 7 cavities at the scheduling desk. Two hours after the appointment I get a call from a surgeon telling me that they have been referred for an examination for a possible root canal. This was also not discussed with me in office that a root canal was a possibility. I am very underwhelmed by the service I got today. This office usually does a fantastic job. I hope this was just an exception.
Dr Ken Moore and his staff go above and beyond on every visit! Even for routine teeth cleaning, they take such detailed care with all the best products and practices. I look forward to a squeaky clean feel and a bright, white smile every time! You can tell they really care:)
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