Dental Associates, PA
Las Cruces, NM
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About the Practice
Dental Associates, PA provides dental implant solutions, including All-on-4 and full-arch treatment.
Patient Reviews
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What a great experience, Got on the schedule right away!! His office was immediately inviting, it was decorated with a lot of attention to detail but more than that it was extremely clean! I had a quick and comfortable dental cleaning with Kim Who was extremely professional and very easy to talk to☺️ I very much enjoyed watching the dogs play in the well maintained and clean yard. It was extremely relaxing, didn’t feel like The typical dental office but much better. Dr Sudimack came in to greet me and Discuss my x-rays and was just an absolute pleasure to talk to I Felt incredibly welcome! Looking forward to my next visit. ⭐️⭐️⭐️⭐️⭐️
I can’t say enough great things about Dr. Sudimack and his team! I was in town working when my bridge suddenly broke, and I needed it fixed ASAP. I called his office, and they got me in the very next day — which was such a relief. Dr. Sudimack is absolutely amazing! He fixed my bridge quickly and beautifully, and I was able to go back to work the same day. His work is outstanding, and he made me feel completely comfortable the entire time. The staff was incredibly friendly, professional, and accommodating from start to finish. If you need a bridge or a crown, this is 100% the place to go. Beautiful work, great experience, and exceptional care. Highly, highly recommend!
14 years ago I needed some emergency dental work on a Friday afternoon. No one in town would see me because it was too close to the weekend, but a dentist at Dental Associates was willing to help me. This has been where I go for dental care ever since. These folks are just the best! Warm and welcoming staff, excellent care, and a beautiful space make this place a no brainer to keep coming back to. Truly five stars all the way! Dr. Sudimack - thank you to you and Melissa for years of actually enjoying going to the dentist!
I have been a patient at Dental Associates for many years and have consistently received exceptional care. Dr. Sudimack is an outstanding professional whose expertise, attention to detail, and compassionate approach inspire great confidence. His staff members are courteous, efficient, and dedicated to providing a welcoming and comfortable experience for every patient. Melissa Jimenez has been my dental hygienist, and she is simply amazing! I always look forward to my visits with her. She is well-versed, knowledgeable, dedicated, and compassionate, and she consistently goes above and beyond to provide exceptional care. I truly appreciate her professionalism and the comfort she brings to every appointment. I highly recommend Dr. Sudimack and the entire team at Dental Associates to anyone seeking high-quality dental care.
Due to circumstances within the office, they ended up creating a scenario where I would've only had 4 hours at 7 am on a Friday morning to confirm my appointment with them or they were going to cancel my appointment. "Good Morning Logan this is Dental Associates, PA. We are contacting you in reference to your appointment scheduled on month 00th at 00:00 PM . Please call or text our office by 11:00 AM today to confirm your appointment, failure to confirm by this time will result in cancellation of your appointment. Thank you! Reply STOP to unsubscribe." - 7:25 am "Hey do we need to reschedule or something? This is the first confirmation message I got and it was lucky I was already awake. If I slept in this message is telling me it would've canceled my appointment at 11:00am with zero other warnings... " - 7:28 (didn't sleep from insomnia) "Good morning, no we can get you confirmed it has not been canceled" - 8:47 "Ok, thank you. Was that an error in the automation system then?" - 8:53 "Because messaging someone early in the morning and giving them a 4 hour deadline to confirm an appointment taking place days from then is kind of an aggressive/weird policy " - 9:23 No reply. Had to call the office and they didn't really acknowledge they did anything wrong or should've accomodated me or at least held onto the time slot until I had an appropriate time frame to respond. I have never left a bad review in my life but you should feel respected and valued by your dental office. This just felt rude and dismissive even though they caused the issue by not being in the office the day beforehand to send me the confirmation message at an appropriate time. Edit: To the Owner: I did not call anyone names. I did not yell at anyone. I did not engage in profanity. I did not get aggressive or angry in tone with her. I specifically stated several times that I had no intention of getting her in trouble or stressing her out multiple times. All I wanted was a valid explanation on why you felt it was appropriate to give your patient of several years a few hours early in the morning to confirm their appointment. Everyone knows it is standard to give your patients 24 to 48 hours at least to respond. There is no reason I should be statistically likely to not be able to confirm my appointment because your office was suddenly closed for a day I wasn't even aware of. That is firmly your responsibility and not mine. You don't put your patients on that thin of a timeline at that time of day because your office made a mistake. Patients want to feel welcome. This was clearly cold and indifferent. I mean it takes what to text someone a "yes" or "no"? What? Five seconds? Ten? You couldn't spare that for me? Really? Ok.
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