Dental Studio 920
Green Bay, WI
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About the Practice
Dental Studio 920 provides dental implant solutions, including All-on-4 and full-arch treatment.
Patient Reviews
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Five stars for Dental Studio 920! I started coming here because my fiancé had such a great experience after years of dental trauma. When I first called I didn't even have insurance and was drowning under a 4,000 dollar estimate. I called eight different dental colleges but none could help me or beat that price. The girl at the front desk was a lifesaver and by just asking if I had Humana?... Because of her help I got a Humana plan and my total cost for the entire year including my premium and deductible is only 1,500 dollars! The experience has been amazing. The girl who did my cleaning was so helpful and the professional who did my front tooth filling was amazing. Honestly I think getting a regular shot in your arm is way worse than the shots here! The topical gel helps and the first shot makes it so you can't even feel the second one. The guy who did my extractions was incredibly fast. If I counted Mississippi style the tooth was out by the time I got to 5 or 10! This is the only team we trust in our household! After she filed my front tooth down I 100% looked like Mater from Cars or Courage the Cowardly Dog but they rebuilt it perfectly! Now we can happily get married thanks to this Dental Studio and I mean that!
I had a great experience at dental studio 920. The staff from the front desk to the hygienist to the dentist we're all very professional. They listened to all my concerns and made a plan to address them.I had a great experience and I'm looking forward to my next visit. LB
I was so happy with my experience as a new customer. When it comes to the dentist, I have horrible anxiety and honestly I try to avoid going at all. But when I walked in, the atmosphere was warm and welcoming. Everybody was so nice. My hygienist Alyssa had a smile on her face when she greeted me, and she asked me questions to get to know about me and my family. She took her time, explained everything to me, and made sure I was comfortable through the whole process. She even offered a pillow and a blanket! It was the first time I was actually able to relax in the dental chair. Dr. Schmitt was amazing as well! He took his time and explained everything he was doing and why. I’m so glad I made the switch!
Maybe their dental work really is amazing, but the lack of communication and bait-and-switch advertising are a completely different story. As a Web Architect, I genuinely appreciated that they offered an online scheduling option—that was a major plus and part of why I chose them. Their website is clean, user-friendly, and easy to navigate. Honestly, that’s the only reason I’m giving them 2 stars. After seeing all the glowing reviews, I booked an appointment. Their promo clearly states new patients pay $129, which includes the exam, x-ray, and cleaning. Simple. I was fully prepared to pay that out-of-pocket. But after waiting SIX MONTHS, they suddenly text me less than an hour before my appointment saying I now must pay $153 for a panoramic x-ray. Otherwise, I need to track down my old panoramic records from five years ago. All because my insurance wouldn’t cover a new one. Policies are policies, but why am I hearing this at the very last minute? And how does a $129 special suddenly inflate to $153 with zero explanation? I texted back immediately for clarity and then called, because at that point I wasn’t even sure if I should go. The receptionist claimed they “just ran my insurance recently” and “didn’t know” until then. Right. Makes total sense to wait half a year to verify a new patient’s insurance. Very professional. Then she kept insisting I contact my old dentist myself because they “usually can get records immediately with a signed consent.” So why didn’t they request the records months ago? Why advertise a promo that includes an exam, x-ray, and a cleaning if you’re going to change the cost an hour before the appointment? She wanted me calling my previous dentist at 8 AM to fix something caused entirely by their own lack of preparation. No. That’s not my job. Then she added the best part: If I canceled and rescheduled, the next available appointment would be July 2026. That alone told me everything—they have more clients than they can handle, and new patients clearly aren’t a priority. So yes, I canceled. If they can’t coordinate getting records in six months, can’t honor their own new-patient promo, and only communicate changes at the last minute, I can only imagine what else they’d change once I was actually in the chair. They may have great reviews, but the communication is disappointing, and I’m not falling for the bait-and-switch. I’m not sharing this to be petty. I'm just giving others a heads-up so you don’t waste six months and end up with the same frustration. UPDATE: 12/02/25 Saying “cannot be used with insurance” is not the same as “only for people without insurance.” Those are two very different statements. If I'm unable to use my insurance, it's natural for me to assume I qualify for the promo. The wording is misleading, period. Also, despite what they claim, I was never contacted—not once—in six months about needing old x-rays, signing a release, or sending anything over. The only thing I got was a generic appointment confirmation text a week before, in which I exciting reply with “C” to confirm. And let me be clear—I’m not ignorant. I fully understand that dental offices can’t just grab someone’s x-ray records without consent. My issue is that I was led for SIX months to believe I was going in as a new patient and nothing else was required. If they actually needed my old records and didn’t have them, the bare minimum would’ve been to contact me at least 24 hours ahead, not less than an hour before my appointment and giving me the ultimatum of (1) track down your five-year-old x-rays at 8AM in the morning, or (2) pay $153. Six months of silence, then a morning-of scramble. Not cool, and not my job to run around like a chicken with her head chopped off. I’m not upset; I’m just making sure future patients know what to expect so they’re not blindsided like I was. The experience felt like a bait-and-switch to me, and I’m allowed to say that. And honestly, if what I said wasn’t true, their response wouldn’t be so long, patronizing, and filled with exclamation marks.
The staff was fine treated me in a professional manner. But Yes I came out of there more discourage than other places I have been. I felt that the doctor did not have so much experience. Even though they did not take X-rays there because I took X-rays from a few weeks ago. They did not made me a discount. They charged me the full payment. A place that I had to stand in the waiting room because I was afraid that the chair might break. I felt it discriminated for my size. I came out of there feeling awful.
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