Elite Dental of South Bend
South Bend, IN
Photo Gallery
About the Practice
Elite Dental of South Bend provides dental implant solutions, including All-on-4 and full-arch treatment.
Patient Reviews
Powered by Google
10/10! I have been nervous about going to the dentist from past experiences. This place, along with its staff are so kind and helpful and will make you as comfortable as they can. I highly recommend! The service from when you first walk in and your greeted all the way to the end of the procedure, you can tell they truly care
EDIT: I had a great experience with Dr. Gonzalez, but since she left this place has been a mess. I was billed for a treatment that I never received one day before Christmas. I had to wait two weeks before anyone was available to even take my call. I finally got through to someone this past Monday, the 5th, & spoke with Kennedy about the billing issue. After telling me she was going to get back to me, I waited until Thursday afternoon (today) & called back to ask about it again. Kennedy acted like she had no recollection of our conversation & argued with me about the billing discrepancy. She told me someone would be reaching back out to me soon. At first I would’ve referred anyone here, but since Dr. Gonzalez has left & they’re using predatory billing tactics, I wish I’d never gone! —————————————————————— I called Elite Dental for an appointment to check out some tooth pain I’d been having and they were able to get me in within just a few days! They did an exam and scheduled me for the tooth extraction I needed the following week. The extraction went well and Dr. Gonzalez even texted me from her personal number that evening to check in on me. They also have payment plans available! Thank you, Dr. Gonzalez and your wonderful team!
I am very disappointed with the level of service and continuity of care I have experienced at Elite Dental over the past year. During this time, the office has gone through four dentists with little to no communication provided to patients. While I understand that Dr. Mahoney’s retirement was expected, subsequent changes—including the departure of Dr. Dang, the termination of Dr. Gonzalez, and the placement of a temporary dentist until another provider begins in January 2026—have created significant inconsistency in care. Additionally, the high turnover among staff is concerning, particularly given that many long-standing employees from Dr. Mahoney’s practice are no longer with the office. This raises questions about management and workplace stability. I have also found it frustrating that patient accounts and billing are handled through an external office in Chicago rather than on-site, making issues such as refunds difficult to resolve. Overall, these factors have led me to lose confidence in the practice and its operations.
Elite dental took over Mahoney dental. I had 170.00 on my account. They sent a letter asking if I want my money back I said yes. They never returned the funds. Potentially a fraudulent company. Update they finally paid me after I contacted Indiana attorney general consumer complaints. A mediator with Indiana Attorney General sent a letter for mediation and response.
Excellent place for any dental work! I chipped my tooth badly last Saturday night, and they were able to get me an appointment for that Monday morning and did an excellent job. I’d highly recommend.
Reviews provided by Google. View on Google Maps