Hancock Dental Center

TechnoNomadic

8 years ago

New patient process was quick and comprehensive. I need an extensive cleaning and an extraction which will be handled by a surgeon the office is partnered with which is literally 100 feet away. I will update in the coming weeks after the work is done. 2017-09-25: It has been more than several weeks, and I have in fact moved. I just resolved a billing issue where my former employer's custom policy caused a refusal of payment of benefit due to there being insufficient elapsed time between services. The hygenist I spoke with called the company for clarification and refuted the policy on my behalf. Ultimately the old bill was simply written off (it was less than $70) despite my willingness to pay it. I am upgrading them to five stars. Since the original post I have had extensive periodontal work performed by them. The headaches and sinus issues have been successfully diagnosed as external resorption on of upper front teeth which could not be saved. We believe the issue to be genetic based on identical patterns. They were sensitive to my issues with depression and anxiety through the entire process, as was the oral surgeon which handled my extractions.

Marissa Siegel

2 years ago

Hancock Dental has always been fantastic. They listen to my concerns, and everyone there is friendly and welcoming. For the last couple of appointments, I have had to bring my daughter with me and it's never been a problem. They even let her pick out a toothbrush and sticker at the end just for being there with me. She loves coming to the dentist. Any positive feelings I can get for my kid about the dentist is a huge win! The teeth cleaning is professional and gentle. They are thorough when cleaning around my permanent retainer. They remember me and follow up with anything I need, but never anything unnecessary. I highly recommend Hancock Dental. Five stars!

Sonja Huff

2 years ago

I have not actually visited the dental center yet because I had to postpone my appointment due to an accident. The health coordinator, however, was most helpful and understanding to reschedule. When I finally had my first appointment with Hancock Dental, I was impressed with the professionalism, friendliness, and the procedures. Jess and Dr. Josh explained everything, and Jess explained each step she was doing during my x-rays and cleaning. Dr. Josh is delightfully friendly. I've done my time in a dentist's chair in 82 years; this is the first time I have been so comfortable. I have already recommended Hancock Dental Center to a few of my relatives.