Harbor Point Dental
Stamford, CT
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About the Practice
Harbor Point Dental provides dental implant solutions, including All-on-4 and full-arch treatment.
Patient Reviews
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I came to Dr. Frank Cimato's office in Stamford, CT as a new patient with quite a few dental issues and a lot of anxiety about starting with a new dentist. From my very first visit, Dr. Cimato and his entire staff made me feel at ease. I found Dr. Cimato to be gentle, caring, thorough and a very skilled dentist! He took the time to explain about my procedures and treatments while working on creating a long-term plan for my oral health. I met Carmen the Office Manager on my second visit. Her friendly smile and approachable demeanor was incredibly welcoming! The Patient Care Coordinators, Yesenia and Olesia are awesome! They greeted me warmly, checked me in quickly, scheduled my future appointments, and addressed any immediate patient concerns I had with payments and insurance. Jenn and Ryan are both fantastic Dental Assistants!Jenn made me feel less anxious and relaxed before my examination. I appreciate how understanding and reassuring she was while prepping me for my dental check-up with Dr. Cimato. Ryan was great at taking my very first CT scan of my teeth. He was quick, efficient, and very professional! During my first visit I met Ashley my Dental Hygienist who is extremely personable and easy to talk to! She described what she would be doing and what to expect during my cleaning. This information helped to minimize any discomfort I thought I would be feeling and made this experience much easier than I expected. For the first time in years, I feel hopeful about my dental health. I am grateful to have found this dental group because of it's convenient office location, acceptance of my dental insurance plan and comprehensive dental services. I recommend this amazing team at Harbor Point Dental Group for anyone seeking exceptional dental care and a truly positive experience!
I am very happy that I recently switched over to Harbor Point Dental. After more than one terrible experience at Trusty Dental in Stamford, I took a long time researching other dentists in the area and spent ample time reading reviews prior to switching. I’ve now been to Harbor Point Dental twice and have only positive things to say. Dr. Guido is a pleasure. As a nervous patient, he was calming, reassuring, attentive and very friendly. He is a wonderful doctor. The office is lovely and incredibly clean. The staff is friendly and even called me prior to my second appointment to inform me exactly what my out of pocket expense would be, I’ve never had a dental office do that before. This had been an incredibly positive experience. The environment is warm and welcoming, and I truly felt comfortable and at ease throughout my visits. I look forward to building a lasting relationship.
The waiting area may look pleasant, but the overall energy of the place is unsettling. The front desk experience is particularly frustrating—staff seem more focused on projecting authority than providing efficient service, often spending 15–20 minutes fumbling through the calendar just to schedule an appointment. In addition, the office staff's inability to address simple matters with the Insurance company, i.e. system generated letters is quite appalling. I was bombarded with calls making mountain out of mole hill. And that's been a repeat pattern here. The dentist’s choice of loud, clunky jewelry is distracting and inappropriate during procedures. During my recent crown appointment, instead of concentrating on my care, the dentist was busy chatting with his assistant about personal matters like family weddings and children. His dismissive attitude during the crown color selection was the peak of arrogance. To make matters worse, I was subjected to a painful cleaning that should have been handled by a hygienist. It felt more like a performance than proper care—one of the worst cleanings I’ve ever endured. Ultimately, the rude atmosphere and lack of professionalism from an insecure and inexperienced team have led me to take my care business elsewhere.
Harbor Point Dental is amazing! Dr. Cimato and the team are not only professional and caring, but the office is spotless and very well maintained. The staff is friendly, organized, and makes every visit comfortable. Highly recommend!
I went to harbor point dental for a cleaning and some work. I'll be honest haven't seen a dentist in awhile and I can be tough to deal with! I ask a lot of questions and all these dental and medical insurances are confusing. I was frustrated and admittedly took it out on the front desk staff. The Manager popped up behind the wall and personally came out and broke down my insurance coverage. She went above and beyond, patiently explaining everything until it made sense. She did address the way I treated the staff, After realizing how I had acted, I made sure to apologize (because I am an adult, Ill take accountability) I also saw the owner dentist Cimatta, who was upfront and honest about the treatment I needed. A stand up guy! The lady who cleaned my teeth, Ashleigh was very thorough and explained I need a deeper cleaning, and to stay consistent with appointments. I asked a lot of questions on that, but she provided printouts of what it was and took her time to explain why. Especially reading the reviews I went in prepared to ask questions. But, I gotta say she was amazing!! All this to say, thank you to the entire team for helping me even when I wasn't the easiest to deal with.
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