Havasu Dentistry

JENNIFER THOMPSON FRANCO

2 months ago

The office manager and receptionist were rude and dismissive when speaking with me, which immediately set a negative tone for the visit. I was already anxious about my dental situation and hoped for some understanding, especially because I explained that I am dealing with financial hardships. The dentist Dr Allen began work on my dental issue and charged me a significant amount of money in December only to later tell me that he could not complete the procedure he had already started. Instead, I was referred to a specialist. This means I now have to pay again for new X-rays and another consultation, which is extremely frustrating after already spending money at their office. What upset me the most was how unprofessional and uncaring the environment felt. At no point did the staff show empathy for my situation or try to help me understand my options. I left the office feeling discouraged and honestly like my concerns didn’t matter. Dental care is already stressful, and patients deserve to be treated with respect and compassion. Unfortunately, that was not my experience here. I will not ever go back here again, I will go where I feel appreciated and feel comfortable. The front manager lady finance lady has the most uncomfortable feeling to her and because of her I wont go back in this office ever again.

David Routhier

3 months ago

While boondocking near Quartzsite, AZ, we lost a front tooth crown. After a frantic internet search, we decided to head to Havasu Dentistry the following morning. I just want to say THANK YOU. We arrived shortly after the office opened, hoping for an emergency crown replacement. The front office was super friendly, and the dentist was able to fit us in with an early-afternoon same-day appointment. This level of service is not common, and we were lucky there was space in today’s schedule. After installing a temporary crown, and ordering the permanent one, we headed back to the desert for a couple weeks. When the permanent crown was ready, the temp-to-perm swap was painless and took less than an hour. Havasu Dentistry runs their office like clockwork, and their professionalism and efficiency are VERY MUCH APPRECIATED. Keep up the great work.

IRENE HOCH

2 months ago

Being a new resident to LHC I needed to establish dental care. After much research on line I selected this office and I was not disappointed. Pleasant front desk staff. Large clean office. Rooming tech Wendy friendly, knowledgeable and professional. Dr. Alan was also friendly and pleasant and answered all my questions to my satisfaction. He was very thorough. I was very pleased with my visit. I will be going back for my dental care.