Helping Hands Dental Center
Midland, MI
1509 Washington Street #D, Midland, MI 48640-5612
About the Practice
Helping Hands Dental Center provides dental implant solutions, including All-on-4 and full-arch treatment.
Patient Reviews
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I'm a total wuss about needles, and these guys are willing to work with me every step of the way. They started me off with the smallest needle they have, and told me how to indicate to them that I wanted them to pull the needle out. We were able to make a few applications of anesthetic and after that she was able to do the rest of the needling without interference. I can't stress how magnificent these guys are with their bedside manner. They were able to get a needle in my mouth for anesthesia and I haven't been able to have a vaccination since the nurses could hold me down
Not sure where all the bad reviews are coming from. Every time I've been in, the office staff has been extremely kind and helpful! I was very anxious to have some work done and the dentist and his assistant were phenomenal in making sure I was comfortable and taken care of.
Dr hopp is professional and accommodating to my anxiety. The front office staff almost kept me from her with the terrible decorum. They no longer take my insurance. They refuse cash patients. I have had an extraction, filling, repair and deep clean. I am still extremely grateful for the relief.
This place convinced me I had multiple cavities that need to be filled so I let them work on a handful of them and was going to change dentists after I asked both my previous doctors who no longer took my insurance told me there is no reason and no way I had that many issues and that time I hadn’t been seen. I think they know that people realize they’re doing work that doesn’t need to be done on purpose. I lost my insurance before I could change dentists but did have my X-rays sent to another office. Since I was having a with food getting caught between my canine and molar teeth I called helping hands because they did the filling and that’s when I started to notice the problem. The doctor convinced me that the issue I was having was not related to the tooth I thought and did a complete renewed filling on the tooth behind it and didn’t fix the problem. I then called back after I noticed the issue was the same and the receptionist said she’d call back after Tuesday. I called today over a week later and the receptionist said that I need to contact some other dentist that I had my X-rays sent to. She then continued to raise her voice and tell me she’s not speaking about it bc I sent my X-rays somewhere else when I finally got upset and swore bc she was refusing to listen to me she hung up. Deb the receptionist has an authority problem and should be fired. Edit spoke with the office manager and she’s no better she refused to actually listen to the event timeline insisted that bc I got a second and third opinion I don’t trust them therefore they aren’t responsible bc it’s been a year although they see me in November to fix. Then insisted the reason I’m having an issues bc there’s a cavity in the tooth they didn’t do work on but the dentist never even mentioned it. Still refuse to fix the actual problem abc I had sent my records somewhere else they won’t see me again. Office manager also keeps insisting that if I wanted to change Dentists then why would I go back to have something fixed that they did work on? Obviously
These people convinced me I needed to have my teeth pulled to correct my bite i had plenty of teeth that were just fine to use that could have been saved. When I got in a bad motorcycle accident the night before and couldn't make it on time to the next morning appointment to get my denture they kicked me off their program and left me toothless and unable to eat anything that wasn't soft food. I told them I could be there in 5 min after my appointment time and they were very rude and said no you are done here. I've lost almost 60 lbs since this happened and am wasting away also they broke through my jaw to my sinus cavity and left me with a Gaping Hole that makes anything I drink come out my nose don't let anyone you love or yourself go through this kind of horror they are the absolute worst clinic I've ever been to for what they call dentistry what a sham. I am now pursuing a lawsuit against them for this. THIS PLACE RUINED MY LIFE. I have no self esteem now because I have no teeth I dont go out to socialize I am so embarrassed people think its from drug use and its definitely not. I look 20 years older and now no one can understand me when I talk this has been a nightmare.
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