Layton Dental
Layton, UT
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About the Practice
Layton Dental provides dental implant solutions, including All-on-4 and full-arch treatment.
Patient Reviews
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I appreciated the time the hygienist took to explain what she was doing. She was very friendly and made me feel comfortable, which is unusual for me because going to the dentist isn’t the most pleasant experience. Dr. Pitcher was gentle and genuinely seemed interested in getting to know me. The staff were very friendly and fun. A warm and inviting atmosphere.
Today I went in for Dr. Pitcher to do a procedure he walked me through the whole process. It didn't go as planned (not his fault) my teeth are not normal. And he layed all of my options out and was totally open about it all. They all really took care of me and made me feel comfortable about my decision. I definitely have found my new dentist!
Poor service. Poor training. I switched to this Layton Dental a year ago. When I arrived at my most recent appointment, I was met with a 20 minute wait after arriving on time. My appointment was at 4:00 and the assistant did not come to get me until 4:20. The assistant seemed very inexperienced and missed a few of my back teeth while flossing. She did not seem well trained. The lack of training was exhibited by splashing a good amount of water on my face and neck. She also didn’t know how to enter the data into the computer. Additionally, she did not do x-rays or measure my gums. I understand that everyone has to learn in a new position, but I was surprised that no one was overseeing her. The hygienist was great. I’ve had Dr Pitcher in the past, but I had Dr Gardner this time and he was phenomenal. However, the distant laughs and giggles of a group of young female employees soured the experience. Not only in this visit, but also in my previous visit, I heard giggling while in the waiting room and while the assistant cleaned my teeth. They talked about doing tik toks and sounded like they were dancing around. It felt very unprofessional. Again, I really appreciate Dr. Gardner and Dr. Pitcher. They are both great. I bring these things up because I would love to see improvement and believe that Layton Dental has a lot of potential.
I had a great experience today as I went in to have a cracked tooth checked on. Upon examination, Dr. Pitcher was very thorough in explaining the various choices and outcomes for me. Once I made my decision to go ahead with a crown, he and his staff were very kind in ensuring my comfort and careful in working with my ornery jaw as they worked on my tooth. I was very happy with the quick and successful outcome. I did not anticipate getting everything taken care of in one visit so that was very convenient! Their office staff were knowledgeable and helpful as well. I would recommend this dental crew to friends and family. My husband and I have been going for there for a few years now and have been happy with their care.
I loved the experience I had here I didn’t feel like they were rushed, they listened to all my concerns and gave great suggestions for whitening and my TMJ issues. I was so happy to leave with my teeth looking so clean and white after my cleaning taking off the plaque I had. It was a very successful appointment and I loved the people and the environment. They really made me feel taken care of.
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