Legacy Oral Surgery
Elizabeth, NJ
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About the Practice
Legacy Oral Surgery provides dental implant solutions, including All-on-4 and full-arch treatment.
Patient Reviews
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I want to provide my review... They did assist me on my oral surgery (wisdom teeth + additional one teeth removal). I was in good hands and best recovery. I am grateful for that BUT THEIR CUSTOMER SERVICE SUCKS. I have been waiting for my refund on my implant which I declined due to misleading information on the procedure and recovery. IT HAS BEEN OVER 2 MONTHS AND NO REFUND ON THEIR PART. I keep calling their office for an update, it's always "let me know to someone in the department" or "it has been sent out & wait for 7 to 10 days". This is not acceptable customer service. plus I tried to refer to my friend for her wisdom teeth removal and they didn't want to explain to her why her insurance won't cover the procedure. Luckily, she contacted her insurance and it's out of network. But how could no one in that office mention anything to you about it?
I had a great experience with this practice. I was having problems making an appointment with other oral surgeon practices because when I called them they would not verify if they would take my insurance and they would not run my insurance information until I came in for a consultation. I then came across Legacy oral surgery on google and when I called the Staten Island office I was very lucky to get Cathy on the phone. She was great. She took the time out to run my insurance and she insured me that the procedure would be covered. She was then able to make an appointment for the next day and the procedure went great. The procedure was performed by Dr. K and he was also amazing. I will certainly recommend this practice to friends and family and will definitely tel them to ask for Cathy when they call. I can’t thank her enough for how she helped me out.
I don’t usually write reviews, but I truly felt this place deserved one. From the very first call, everything was amazing. Getting an emergency appointment was incredibly easy…they told us to come in right away. The entire staff was so kind, welcoming, and helpful. Everyone was smiling and supportive, from the front desk to the assistants. Dr. Kaye, who treated my daughter, was absolutely wonderful. The way the team handled my 7-year-old with such professionalism, patience, and compassion really impressed me. It was a genuinely beautiful experience, and it made a stressful situation so much easier for both me and my child. If I could give 10 stars, I honestly would ⭐️✨
I had an exceptional experience at this dental office and can’t say enough good things about the care I received. Dr. Hsiao was incredibly professional, gentle, and took the time to explain everything clearly, which immediately put me at ease. Mitch, the assistant, was kind, attentive, and reassuring throughout my visit, truly made a difference in how comfortable I felt( which I have a big fear of going to the dentist. Luis, the office manager, was just as outstanding: welcoming, organized, and genuinely caring, making the entire experience smooth from start to finish. The level of compassion, professionalism, and teamwork here is unmatched. I’m truly grateful for the care I received and highly recommend this office to anyone looking for a dental team that truly goes above and beyond
This place was amazing from beginning to end. Sandra was so helpful with scheduling and emergency appointment and making sure all insurance information and collection of all documents prior to appointment making it a pleasant experience. The care the oral surgeon and his assistants provided was exceptional and they were patient with my concerns about being nervous. I would highly recommend them.
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