Mountain State Oral and Facial Surgery - Beckley
Beckley, WV
150 Brookshire Lane, Beckley, WV 25801
Photo Gallery
About the Practice
Mountain State Oral and Facial Surgery - Beckley provides dental implant solutions, including All-on-4 and full-arch treatment.
Patient Reviews
Powered by Google
I had to has a few teeth cut out, and I was soooo nervous. Every single person was extremely nice to me. I spent the most time with Krista, so hers is the only name I remember. She is so perfect for her job. She is compassionate, patient with all the random questions I had, and comforted me every step of the way. I don’t remember much after I my iv was placed (which is fantastic) but my husband said I cried and hugged her before he got me in the car. Lol She is just the salt of the earth in my eyes, so I highly recommend them.
First class service from the entire office! Registration process was a breeze and the receptionist was very helpful & friendly. Everything from the examination, x-rays, surgery and recovery was explained in great detail both before and after procedure. The nurse also called later that evening to see how I was feeling or if I had any questions or concerns. I can’t praise them enough. Everyone took their time with me & I never felt rushed. I appreciated their concern as well as their willingness to listen. Their first class service is definitely unmatched from anywhere I have been to in the past.
I did not have issues with this Provider of Care until this past weekend when my daughter experienced a dry socket as a result of wisdom teeth removal on Tuesday 11/11/25. I contacted the phone number provided on the instructions given at the time of surgery, thinking that an on call Provider would be available sometime this weekend to pack the dry socket. Instead I was advised to go to the emergency room, as there is never a treating Provider who comes in on the weekends to address these issues. We went to the emergency room to only be given more pain medication. Then when I tried to fill the medication, my insurance required a ‘prior authorization’ for the medication to be covered under my insurance. The emergency room refused to provide prior authorization, citing policy to not provide such in an emergency room setting. Instead, I got to pay for the pain medication out of pocket. This is an incredible waste of time, energy, and human and financial resources. Further, my daughter had to call off work today due to the nausea she continues to experience, as well as the pain. Parents and patients: Please do your homework and ensure that the oral surgeon you choose has a contingency plan that includes an on call option if you experience complications after hours, beyond an answering service with instructions for you to present to the emergency room to obtain pain medications to get you through the weekend. This was deplorable experience. Please do better Mountain State Oral Surgery!
Went to get my wisdom teeth and 2 more Extracted not only could they only do 2 of my wisdom teeth they also broke 1 of my other teeth in the process and didn’t even feel the need to tell me. They were also very rude. Specifically the anesthesiologist had a horrible bedside manner as well as taking 4 times to get a Iv line in. Worst experience ever I will definitely not be going back or recommending anyone to them.
Can't say enough about how nice the staff was with me during the procedure, and explained to me the best course of action to go, and how to care of myself afterwards. Least pain I've ever had with a major dental procedure, and only required local numbing instead of having to be sedated. Highly recommend them.
Reviews provided by Google. View on Google Maps