Musc Oral & Maxillofacial Surgery
Charleston, SC
29 Bee Street, Charleston, SC 29403
About the Practice
MUSC Oral & Maxillofacial Surgery provides dental implant solutions, including All-on-4 and full-arch treatment.
Patient Reviews
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I am surprised at the negative reviews, because I had a tumor removed on my gum line the size of a calabash shrimp and this is a recurring nightmare that seems to grow back every five years or so- it’s been removed maybe three times before. MUSC was the third time and this was the first time I had NO pain afterwards. They put some space age material on my gum like synthetic skin and some silver or something and when I came out of being high on dental dope I was absolutely feeling amazing. I was able to eat, spend the day in Charleston and I even drove three hours back home no issues. I had blood on my face I didn’t see cause I couldn’t feel a thing so I’m walking around Charleston lookin like a rabid zombie trying to find a place to eat when I could feel my face. This thing is starting to grow back again after four years so of course I’m going back to MUSC… those people are incredible and they treated me so well! As I said I have had this thing removed before and even after my MUSC visit it took five years to grow back so during the pandemic I foolishly went to a oral surgeon in Lancaster SC and I will NEVER do that again. It’s like he wanted me to suffer all I got was clove stuffed into my jaws (had my wisdom teeth extracted too) and my wound where the tumor had been was bare bone and it looked horrific. I was in searing pain so much that I ended up nearly overdosing on pain meds to deal with it. Went through withdrawals afterwards coming off all that stuff. I will NEVER ever ever ever go anywhere else to get this done again but MUSC.
I have had nothing but positive experiences at MUSC OMS. From my initial consultation in March of 2022 to my jaw surgery in March of 2023, I have always received excellent care. Dr. Steed & Dr. Coenen listened to all of my questions, built a case for my insurance company which was approved , and assured my anxious mom that everything was going to be ok. The doctors here make the difference. They turn what could be a scary experience into a positive one. If you get lucky enough to be assigned to Steed or Coenen, consider yourself in good hands.
I was referred to MUSC Dept of Oral Surgery in January 2022. I received a call in February requesting x-rays taken of the area I'm suppose to be evaluated on. They were sent that day by my dentist. I have not received one phone call, letter, text or anything since, despite multiple phone calls from my self, my wife and Tricare my insurance company. Currently trying to get a nurse to answer the phone has been ringing 15 minutes now. I pray the ancillary staff is not an indication of the quality of the surgeons who work there if I ever get a response.
Be carful at the present time [2019] if two departments or two doctors have to coordinate your treatment. My wife has had a terrible time due to the fact they don't communicate with one another or with the patient. Thank goodness for the wonderful Staff which tries to chase the doctors. What was it? 1] Failure to follow up when one group was to get the other to call for an appointment. Finally, after several weeks of no word, my wife had to go in and demand an appointment. Various excuses. 2] After this appointment, an operation was scheduled. We showed up. No operation. Didn't you get our call? No one called. The second doctor had not done his work. 3] When will his work be done? Shrugs. Silence for days. Again, with the help of staff, the operating doctor said come for an exam. What? Thousands have already been paid for tests, x-rays. When will the second doctor be ready? Silence. We have been advised that a private group never has this sort of "administrative disability" nor fails to communicate with the patient in an open manner. Will the actual medical work be good? We assume so. If it ever happens.
Let me start off by expressing I understand that’s a SCHOOL. I’m completely aware that none of the students are supposed to advice, recommend, or “Get the ball rolling” on any procedures before speaking to an instructor. That’s didn’t happen with me. By the time the instructor finally showed up in the room the student had me scheduled for emergency surgery. According to him I had to have half of my jaw removed from the left side because of a mass that looked cancerous. I’m not kidding. It needed to be done immediately that it looked really really bad according to the STUDENT. The instructor came in, requested a new set of pics be taken. He asked me to remove my earrings. The photo came back clean. The dangerous cancerous mass was my earring. WOW
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