Northwest Smile Design
Marysville, WA
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About the Practice
Northwest Smile Design provides dental implant solutions, including All-on-4 and full-arch treatment.
Patient Reviews
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I’ve been a patient here for over 15 years. I was treated poorly because I refuse to get x-rays every year, I’ve never had a cavity and minimal dental issues and I’ve had 3 dentist in the past 30 years tell me I don’t need X-rays annually unless there is an issue. I usually get them every 3-4 years. Some dental technicians don’t care and some have an attitude about it. My last visit I was treated poorly and felt disrespected for declining to get X-rays, had them a year and a half ago and have zero current issues. The person that cleaned my teeth was rude and unprofessional when I declined the annual X-rays. The dentist talked to me about it and didn’t really disagree with my decision but decided to side with his employee instead of respect my decision. What happened to my body my rights? Didn’t seem to apply here. Anyways the Dr. tried to smooth it over with me but then rushed me out of the office without scheduling my next cleaning which is the first time that’s ever happened. Needless to say I won’t be going back.
Always a wonderful experience at Northwest Smile Design. Shannon is an excellent hygienist—she did a very thorough cleaning and answered all of my questions. Dr. Koontz is professional and knowledgeable, and he takes the time to fully address my concerns. I also appreciate that they never encourage unnecessary procedures I may not really need.
Kimberly was amazing. She made me so comfortable and relaxed while in her chair. After years between appointments, I was extremely nervous and felt immense guilt. That was all taken away within minutes. The office is clean, friendly and welcoming. Highly recommend.
I *look forward* to my dentist appointments at Northwest Smile Design! The staff are kind, knowledgeable, skilled, and genuinely supportive. The technology is top notch, leaving me confident they are one-step ahead of anything concerning my oral health. I always leave feeling excited for my next visit with Dr. Koontz and his staff!
The Staff and Doctor were very professional and friendly. The place was exceptionally clean and the equipment was the most state of the art I’ve seen. I learned more on my visit than any previous dentist I’ve ever visited. I would recommend going there.
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