Regional Dental Center
Jacksonville, AL
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About the Practice
Regional Dental Center provides dental implant solutions, including All-on-4 and full-arch treatment.
Patient Reviews
Powered by GoogleI have been going here for about 7 years, and the one time I am running late you want to charge me $30 to reschedule?! So I guess your patients can charge you when you’re not on time. While I understand needing to cancel me due to being late but to charge me when I am usually waiting on y’all? Hope that $30 was worth losing a patient over.
About a month ago my girlfriend and I went in to have a checkup on a filling that was done a week ish prior. At this point, they’ve already charged us over 300 dollars for a single tooth filling. Upon going back to the office for a checkup for her teeth, they found more cavities on the tooth they have already filled. They proceeded to fill this with 0, and I mean absolutely 0 written consent or confirmation for doing this procedure. This cost us an additional ~165 dollars. Upon calling the office to ask them why they charged additional for a tooth that they had already done the procedure on, they pretty much told me there was nothing I could do about the additional charge and did nothing to elaborate. Now, around the teeth that they had filled, she’s severely aching. Do not, and I mean by any means visit this dental office. Most of the people there are rude and unprofessional. They will overcharge you for simple cleanings. (Mine was ~340) and apparently force you into paying for a procedure you do not sign on.
When I moved to jville 3 years ago I started using this office for my teenage daughters dental needs and I'm so happy that I did. Up until this last visit 2 days ago she'd always been seen in the back where children are seen bc she was under 18. I never had a bad experience with them but in all honesty the ladies and the female dentist weren't rude but not what u expect from adults who are dealing with kids. The two ladies who sit behind the checkout desk seem to care more about talking to eachother than to the patient & their family. This last visit my daughter was 18 & for the 1st time got to be seen up front with the adult patients & let me tell you I was extremely impressed with the difference in the whole experience! The staff was very kind & polite and the dentist was also. I wanna give a shout out to Stephanie the dental hygienist, she was super helpful, answered any questions we had giving us her full attention & kept a smile on her face the whole time we were there! I would recommend the adult side(in front after u walk in) to anybody! Anyone who follows me on here knows I don't just hand out 5☆ reviews, it's very rare that I'll give 5 stars, ever. So if I give 5 stars I can assure you it was very much earned & if you do decide to go in for a visit & you see a pretty lady with short blonde hair & a smile on her face, that's Stephanie, as a matter of fact if you look at the first picture up above the reviews that were posted by the dentist office she is in the very first one with another employee & they are making a heart with their hands( shes the smiling lady on the left) maybe you'll get lucky enough to have her as your hygienist bc she's the best one there in my opinion!!
My children have been seeing Dr. Joley for over a year. She is amazing and so is her staff. They always make my children feel welcomed and comfortable. She listens to your concerns and does her best to accommodate each child. There is no judgement and I feel she enjoys seeing my children as much as they love her. All my children ages 2-12 have had procedures done and they went above and beyond each time. We have a family history of allergic reactions to certain medications and they took great care with each of my children. I would not go anywhere else and preferred Joley would treat my children instead of being outsourced and am so glad I did.
Dr. Young and his staff are great! He takes time to explain procedures in advance and is careful to get the most from your insurance plan. I had my cleaning done by Pam G. She was so kind and explained everything she was doing and why it was important. Vanessa did my impressions and also was precious! I've had Kacey twice and she is a doll! It seems like we always talk about something funny. Dr. Young is the absolute best dentist I've ever used. Due to his experience and work ethic, he always makes sure that what he does leads to perfection! Thank you Regional Dental Center.
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