River Falls Family Dental

Jennifer Duvall

4 months ago

Attempted to call and establish as a new client today, 1/23/26, at 10:11am. Google states they are open today starting at 8am til 5:30. Received their automated system, selected option 2 for new clients, message stated their office is currently closed and to leave a voice message after the tone and I'd receive a call back by the next business day. No time and the call cuts off. Thought maybe I missed the tone so called back and went through the same process and it did the same thing, no option to leave a message. This provider has a 4.9 star rating with over 600 reviews on Google, which is phenomenal so I had been very excited about hopefully establishing as a new client in hopes to remedy the major dental issues I'm experiencing which are causing issues for me being seen as a state licensed professional with my clients nonetheless severely effecting my self esteem. Im hoping my attempt on Monday will yield a better result so I can update this review bc when there's a glimmer of hope for relief of the vast devastation mentally and physically from major dental issues and then that hope is immediately deflated and let down, it's just adding salt to the wound. 🤞🏻that they'll restore that hope I had from seeing that 4.9 score and positive reviews.

LeAnna Sturgeon

7 months ago

I highly recommend Dr Bradley Frederick and his staff. This was my first visit to River Falls Dental and everyone were very friendly and helpful. They listened to my issues and were very thorough in explaining what I needed to do. I was happy to find Dr Frederick because he had treated me in the past when he practiced at another location

Sherri Probus

3 months ago

River Falls family dentistry was absolutely amazing. Dr. Brad listened to my concerns and corrected an issue that had been ongoing for several months. I can’t say enough about the professionalism and kind, friendly services provided. I would recommend to anyone Dr. Brad Frederick DMD