Southwest Family Dental
Las Cruces, NM
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About the Practice
Southwest Family Dental provides dental implant solutions, including All-on-4 and full-arch treatment.
Patient Reviews
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The head dentist Wen Liao, is very rude and I would not recommend to anyone. She did a tooth filling that needed to be replaced, and the pain hasn't gone away. When I went in, concerning this pain, she blames the patient (me or you), and doesn't like to take responsibility for not knowing her patients history. She didn't look at paperwork before coming in to see me. She couldn't remember what work she did, and when I tried to remind her, she got very confrontational with me. She said she could take out the filling and re-do it, but was very sarcastic and condescending about it, as if I did something wrong. It is her job to make this process easier, not blame me for the pain due to her poor job.
This was a weird place. Felt more like a Botox clinic than a dentist. Weird attitude and just flat out forgot about my appointment and acted like I never scheduled it. Despite giving me a card with the appointment date and time. Would never come back.
Staff was very nice and very thorough. I can confidently say the equipment is big and tall friendly 🫡
Do not recommend this dentist. Dentist does not listen and wants to argue when explaining my tooth pain that started after she “fixed” my filling. I have had tremendous pain since my first visit with her that I did not have before. She keeps trying to deny that it is not on her and there is no infection but does not listen to her patients. If you have Medicaid, choose a better place to go except here!! The dental assistant is very nice though much better than the dentist.
They have done a great job working on my teeth and for me to say that is great! I have always been afraid of needles, especially in my mouth. There is always great pain when having them on my gums, but it has been very different with this team. They are very gentle and explain everything before and after treating me. Thank you for understanding what I go through, not only through the procedures but after as well. I highly recommend this dentistry team. ( Yes they are a 5 star and more !)
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