St Apollonia Dental Clinic - Seeing Children in Aroostook County
Presque Isle, ME
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About the Practice
St Apollonia Dental Clinic - seeing children in Aroostook County provides dental implant solutions, including All-on-4 and full-arch treatment.
Patient Reviews
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My 10 year old son had an adult front tooth break right in half; during a playing accident. We called 14 places. This was an emergency visit, I called and we were gotten in the next day. They were kind, clean, professional, and he had the BEST experience given the circumstances. Thank you all for all you do! Bless your hearts! He’s a happy young man with a restored smile. Thank you again for all you do! Would highly recommend! ⭐️⭐️⭐️⭐️⭐️
ABSOLUTELY NO COMPASSION FOR PATIENTS. After missing an appointment due to a death in the family I was questioned about the truthfulness of it, asked when they passed and was told I should have called in the middle of making arrangements to let them know we wouldn’t be there because filling their “big gaps” in the schedule is far more important than having compassion for a patient calling and explaining the situation. Don’t get me wrong, I get these appointments are hard to get and it’s my fault it should have called, but to be questioned and belittled after going through such a hard time is WRONG. I Will absolutely never be going back and would never recommend them to anyone.
If I could give 0 stars I would. I received a call from Lisa in the billing department on March 9th, she was happy to tell me she had discovered I do in fact have Mainecare. I was surprised as I didn't think I had mainecare since I was 18. She continued to inform me that mainecare would be covering my multiple past statements I owe and that I was good to go and make another appointment and it would be covered. I did make sure to ask again that I was covered at the age of 21 by mainecare. She did inform me that I was covered up until I turn 22, so in September. I was beyond excited as my teeth have been neglected for multiple years due to lack of insurance. Fast forward to today when I try calling the front office to make an appointment. I spoke with Amanda who informed me she couldn't book any appointments until the end of the year. I then told her my situation and she then informed me that Lisa had given me false information. That I do have mainecare however they stop covering dental at the age of 21 so I am not covered for dental. Within this time frame of speaking with Lisa and then Amamda, i canceled my insurance through my work as I thought I was covered by mainecare. So in summary I now have no insurance and am back at square one trying to reneroll through my work. I will say Lisa was professional, but definitely spreading misinformation that has put me in a very hard situation. Amanda was very unprofessional and very nonsympothetic to the entire situation. She simply seemed to have not been bothered by the situation. In summary do your research yourself, never trust a phone call they give you out of the blue, and most definitely record everything!
This place is bad for adults with emergency needs, i scheduled myself a appointment an they said i was able to be seen due to my broken tooth classifying as emergency care for dental an once i went for my appointment was refused as a patient an told they won't do anything because my broken tooth wasn't in any pain, but they scheduled me for a appointment for a dental exam an continued to lie to me an refused me just to have a the manager of the building to tell me that they made a mistake an will see me. I don't recommend anybody going here due to malpractice, misleading information an lack of intelligence.
If I could give less than 0 I would. Scheduled an appointment for my kids in January for March 30. Get to the appointment and they have no appointment it was somehow lost. I know I was not the only person to have this problem that day. I would not recommend this dentist to anyone.
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