Townview Dental Care

Tina Clark

4 months ago

Just finished my cleaning and exams and wow. The experience was amazing. Michelle was bubbly and engaging, making my visit so much easier. The team is meticulous about everything which is reassuring. I loved how they made everything so convenient and comfortable. They take care of you like you’re part of their family. Truly appreciate the superior service they provide. Don't think I'll be going anywhere else for my dental care!

Candy Iha

4 months ago

What an awesome experience! Melinda, our hygienist was fabulous with my little one, made his first cleaning easy. Even Dr Zareh was gentle and explained everything. No tears, just smiles! And I have to mention Jennifer from the front desk, she’s great, always supportive and remembered little things about us. The patient-focused care here is unbeatable. Absolutely a five-star place for family dental care.

Rosi Uhlir

3 months ago

I wanted to share my experience with Dr. Fallah specifically. Right off the bat, she was a doctor that seemed very knowledgeable and personable when I first met her. Being that going to the Dentist office makes me extremely nervous and anxious even as an adult, I was glad to see she was very kind and approachable. Time went on and she first treated me for a procedure that I desperately needed (she extracted a loose painful molar that became infected) and it was flawless. There was an incident I wanted to bring up at a later appointment in regards to another major procedure I needed to have done, one that I was very nervous about. When I arrived to my appointment, Dr. Fallah began by numbing me and prepping me for an extraction and a temporary bridge. Unfortunately, as I sat there waiting for the anesthesia to kick in, I did not see Dr. Fallah return. After 45 minutes in the dental chair, I had asked her assistant what was happening and he told me he will find out. The assistant left for about 15-20 more minutes leaving me in the chair for a little over an hour at this time. I did not know what was going on. Then another surgeon came in with the receptionist and told me Dr. Fallah had an emergency and had to leave the building. At the time, I felt very frustrated. I was severely numb, tired, and anxious for this procedure that I now had to postpone and it seemed no one knew what was going on until an hour after. However, I understood that things happen and this wasn’t her fault. I was merely frustrated at the situation. What happened next really surprised me and took me off guard for the better. A week passed by and I received a text from Dr. Fallah herself. It was a very lengthy, heartfelt message and apology about how things turned out the day she was supposed to operate on me. She went on to say that she was genuinely sorry for what transgressed and that this was a time where she truly had to leave everything behind and walk away. I am one to know that, as humans, there are rare moments and situations that can truly take place in your life where you need to drop everything and leave and it is beyond your control. I chose to forgive her because I understood. Dr. Fallah remedies this and provided me with a service recovery that changed my life. I chose to stay with her and I’m glad I did. My dental journey has transformed me and even though it took longer than it needed, it was worth the wait knowing that she cared this much to see it through to the very end.